Can not create a ticket, captcha is broken, did not receive

by **techpronow** » Mon Oct 21, 2019 10:23 pm

I did not receive what I paid for. I sent a paypal payment for 5 captcha email boxes, and I got nothing.
I then tried to create a ticket, and it constantly tells me that the captcha is wrong. I am POSITIVE it is not. But I keep getting an error when trying to send a support request.
So now Im stuck, I am out money, and I have nothing to show for it, and I can't send a support ticket.

The email that I sent the paypal payment from is: info@slu2.com

Sent it about 20 minutes ago.

by **techpronow** » Mon Oct 21, 2019 10:41 pm

Here is the problem with the captcha on your support form.

See the following screenshots

You can see in the form, I have filled out all answers correctly

: The form filled out properly before submitting; 2019-10-21 11_36_32-Inno Coders Customer Support.png (43.72 KiB) Viewed 312 times

After submitting the form, I get multiple errors about the captcha/human challenge

: The form with errors after submitting; 2019-10-21 11_37_17-Inno Coders Customer Support.png (39.96 KiB) Viewed 312 times

Shall I request a refund on Paypal? What's next?

Can not create a ticket, captcha is broken, did not receive

Can not create a ticket, captcha is broken, did not receive

Re: Can not create a ticket, captcha is broken, did not rece

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